Do staff need their own accounts or passwords?

No. A counter device is paired once with a pairing code or QR code and stays logged in. Staff can use personal codes in counter mode if you want stamps recorded under individual names, but nobody needs a separate login or password.

What if a new staff member joins mid-season?

Run the same five moves with them before their first shift; it takes a few minutes with the cheat sheet. Let them stamp a card on their own phone and undo it, so their first real stamp isn’t also their first ever.

Can staff accidentally change the reward or the card?

No. The staff role and paired counter devices cannot open the settings. Only the owner can change the card, the reward, the number of stamps or the limits.

Does practising leave test stamps in my statistics?

Not if you undo them. Stamp a card on your own phone and press Undo straight away; the stamp is removed, so your statistics stay clean while everyone has still tried it on the real system.

How to train your team in 10 minutes

Training a team on a digital stamp card takes about ten minutes: show the five core counter moves, let everyone practise on their own phone’s card and undo it, and leave a cheat sheet by the till.

Ten minutes before a shift: how to train your staff on a digital stamp card — stamping, redeeming, offline mode, limits and a cheat sheet for the counter.

FAQ

Do staff need their own accounts or passwords?: No. A counter device is paired once with a pairing code or QR code and stays logged in. Staff can use personal codes in counter mode if you want stamps recorded under individual names, but nobody needs a separate login or password.
What if a new staff member joins mid-season?: Run the same five moves with them before their first shift; it takes a few minutes with the cheat sheet. Let them stamp a card on their own phone and undo it, so their first real stamp isn’t also their first ever.
Can staff accidentally change the reward or the card?: No. The staff role and paired counter devices cannot open the settings. Only the owner can change the card, the reward, the number of stamps or the limits.
Does practising leave test stamps in my statistics?: Not if you undo them. Stamp a card on your own phone and press Undo straight away; the stamp is removed, so your statistics stay clean while everyone has still tried it on the real system.