How do I give a stamp and redeem a reward?
Scan, +1, redeem — and what to do if the camera won’t read the code.
- Open the Scan page. The camera keeps watching, so you don’t need to press a button for the next guest.
- Hold the QR code on the guest’s card up to the camera. The card and its stamp count appear.
- Tap “+1 stamp”. If the guest bought more, the “+2” or “+3” button gives several stamps at once.
- When the card is full, the screen brings redemption to the front. Hand over the reward and tap “Redeem reward”. The card starts a new round, and any extra stamps are kept.
If the camera won’t read the code
- In poor light, turn on the torch in the camera view (if your device supports it), or ask the guest to turn up their screen brightness.
- Type in the 6-character code shown on the card.
Tip: With the “New guest card” button you can also show the card QR code on your own screen if the guest can’t find the counter card.