I have a new phone — how do I move my cards?
Your cards belong to your account: sign in on the new phone and they appear.
Your cards belong to your Stampback account: on the new phone, open the wallet, sign in the same way (Apple, Google or an e-mailed code) and all your cards appear. If you started a card earlier without an account, the browser on your old phone stores it — there are two ways:
If you still have the old phone
- On the old phone, open the Stampback wallet and go to the Account page.
- Sign in (Apple, Google or an e-mailed code). All cards on the phone are automatically added to your account.
- On the new phone, open the wallet and sign in the same way. Your cards appear.
If the old phone is gone
- If you had an account: sign in on the new phone and all your cards will be there.
- If the cards were in your Wallet: your Apple or Google account usually brings them back on the new phone.
- If you had neither an account nor the Wallet: the card isn’t linked to your name, so we can’t tell which one was yours. Talk to the place — it decides whether to restore the stamps.
Tip: If you later end up with two cards at the same place (an old one and a new one), you can merge them in your account.